![]() Right-click the Personal Folders folder that you want to remove, and then click Close "Personal Folders". Note Removing the duplicate Personal Folders folder removes the folder from the Folder List, but it doesn't delete the. "Remove a duplicate Personal Folders file: When I do the following from Outlook Help: I am assuming (?) that this outlook.pst file contains all 1). When I open it, I am directed to an outlook.pst file. If I click on File>Data File Management, only "gx41's Personal Folders" appears in the list. Grayed out so I cannot delete either of these. When I right-click on either of the two "gx41's Personal Folders" the option to Close "Personal Folders" is ![]() Select Close "Personal Folders" to permanently delete it, I get the error message from Outlook: "The operation failed. When I right-click on "Personal Folders" and 1) gx41's Personal Folders 2) gx41's Personal Folders (this is an exact duplicate of 1)) 3) Personal Folders. I have 3 Personal Folders listed to the left in the Folders pane.
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